Collect Expressway Logs

Collecting Expressway(EXP) Diagnostic Logs



Select Maintenance > Diagnostics > Diagnostic Logging

Check “Take tcpdump while logging” and select “Start new log”
Do this on both EXP E and EXP C and reproduce the problem.
Once the problem is reproduced, stop the Diagnostic logs on each EXP “Stop logging”
Click Download the logs to download it. Log will be download .tar format

The file name will be diagnostic_log_fclxpresswayx01_XXX. tar