Monday, October 31, 2022

UCCX Finesse login error - Authorization failed. Contact your system administrator

 When you re-generate Cisco CUCM tomcat certificate, you may get this error on finesse. 


1- Download tomcat.pem from CUCM publisher and uploaded the new CUCM tomcat certificates on the UCCX nodes as tomcat trust


2- Reload the UCCX

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