Tuesday, May 7, 2013

Manage call handler greetings from phone


Using this feature operator could manage and record new prompt from IP phone

1- Configure a Call Handler and assign extension

2- Edit->Greeting->Select Conversation =Greeting Administrator

3- Select the Call Handler which you want access and go to Edit-> Call Handler Owner->add the call handler owner
Procedure to access the Call Handler
4- Dial Call the handler extension and enter call handler owner ID and PIN , then enter Call Handler extension

You could access following -

To change the standard greeting Press 2.

To change the alternate greeting Press 6.

To change the busy greeting Press 3.

To change the closed greeting Press 4.

To change the internal greeting Press 5.

To change the holiday greeting Press 7.


http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsag150.pdf





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