Thursday, April 4, 2013

Unable to load CUE ISM module

I had some issue with CUE after reload of CME router and when I enter service-module ISM 0/0 status I got following



Service Module is Cisco ISM0/0

Service Module supports session via TTY line 131

Service Module is waiting for registration message

Service Module heartbeat-reset is enabled

Service Module is in fail open

Service Module status is not available

No install/uninstall in progress



Localstore Info

=====================

Please reset module to retrieve

localstore information if needed



Executed “service-module ISM 0/0 reset” then CUE ISM module came up

  CUCME#service-module ISM 0/0 status

Service Module is Cisco ISM0/0

Service Module supports session via TTY line 131

Service Module is in Steady state

Service Module heartbeat-reset is enabled

Getting status from the Service Module, please wait..

Cisco Unity Express 8.6.1

CUE Running on ISM



Module resource information:

CPU Frequency: 1064 MHz

Memory Size: 501 MB

Disk 0 Size: 4110 MB



No install/uninstall in progress



No localstore

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