CUEAC Queue waiting message

We cannot apply waiting message on EAC server, what we could do is that, record a waiting message

and convert wav file to CCITT u-Law format and upload new wav file to CUCM as Music On Hold Server Audio Sources



• Bit Rate: 64 kbps

• Audio sample size: 8 bit

• Channels: 1 (mono)

• Audio sample rate: 8 kHz

• Audio format: CCITT u-Law

Apply new moh file to EAC CTI ports and enable ‘Call Arrival Mode ‘

User Configuration ->General Properties