Open the command line on your UCCX server and do the following:
Step 1: -
C:\>osql -L
Servers:
(local)\CRSSQL
Step 2: -
Connect to MSDE using Local account
osql -E -S SERVERNAME\CRSSQL
Step 3: -
List the current logins in SQL
exec sp_helplogins
go
Step 4: -
Create a user account and grant access to db_cra database:
use db_cra
go
exec sp_addlogin 'username','password'
go
exec sp_grantdbaccess 'username'
go
exec sp_addrolemember 'db_wallboard_read','username'
go
Eg:-
1> exec sp_addrolemember 'db_datareader','Muttil'
2> go
'Muttil' added to role 'db_datareader'.
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