Monday, September 5, 2022

Reinstalling CUC and UCCX Subscriber

We had UCS C220, recently UCS upgraded to C240 M4SX. All the secondary UC servers were running on 220. This new UCS racked in service provider managed DC. So the IP details were different. I have re-installed the subscriber and added to existing cluster. procedure is simple, steps given below

Note - During the installation you would require to enter the Web-security details (CN,OU etc)
use 'show web-security' to get the details from CLI. you would require to enter the OS admin password as well

UCCX Installation:
  1.  Login CCX Administration -> Go to System -> Servers -> and delete the subscriber node -> Restart the Publisher
  2. Once publisher is restarted check System -> Servers. Make sure Subscriber is removed from the cluster
  3. Start the installation, during the installation choose that this node as subscriber and enter the publisher details. Once installation completed check the cluster and DB replication. New subscriber will be part of cluster now 
CUC  Installation:
  1.  Login CUC Administration -> Go to System Settings -> Cluster -> Click Find -> Choose the Subscriber node -> Delete it -> Restart the Publisher
  2. Once publisher is restarted, make sure Subscriber is removed from the cluster
  3. Start the installation, during the installation choose that this node as subscriber and enter the publisher details. Once installation completed check the cluster and DB replication. New subscriber will be part of cluster now 

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