Dial by extn / name on CUC

Dial by extension Configuration


1- Create a Call Handler and go to EDIT-> Caller Input->choose input Key-> select Conversation = Caller

System Transfer ->Save

                   










When you access the call handler and press 1 system would prompt for extension, once you enter extension CUC will forward call to that extension

 Dial by Name



1- Call Management -> Directory Handler -> System Directory Handler ->un tick Voice Enabled ->Save

2- Select the Call Handler and go to EDIT-> Caller Input ->choose input Key-> select Directory Handler = System Directory Handler