Thursday, March 21, 2013

PLAR (Auto Dial) Configuration on Call Manager

Steps are given in following page

http://pandaeatsbamboo.blogspot.be/2008/03/configuring-plar-on-cucm.html

If we want ring multile phone when PLAR phone on off-hook , configure a Line Group add all members and create a Hunt Pilot with Transaltion patten Called Party Transform Mask

Monday, January 21, 2013

Email Integration with CCX


Configure email servcer on CCX
Subsystem->eMail Configuration

Mail Server -

eMail Address(From Email) -
Note: If you are configuring with SMTP DNS name make sure its resolve.





Wednesday, January 9, 2013

MOH configuration on CME




“ip pim dense-mode” on loopback or Gig interface is mandatory.
interface Loopback0
ip address 10.1.1.2 255.255.255.0
ip pim dense-mode
!

interface GigabitEthernet0/0

description ########## connected to Core Switch 1 #########
ip address 161.91.228.11 255.255.254.0
ip pim dense-mode
duplex auto
peed auto
h323-gateway voip bind srcaddr 161.91.228.11
!

moh "music_on_hold.wav"
multicast moh 239.1.1.10 port 16384 route 161.91.228.11 10.1.1.2



Ref -

http://ieoc.com/forums/t/13074.aspx

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/feature/guide/MoH.pdf

Sunday, October 7, 2012

CUEAC -SQL

Reference -CUEAC


http://arcsolutions.com/north_america/solutions/products/cueac.aspx



admin:run sql select count(*) from enduser where telephonenumber = ''



--->To see total count of null extn





run sql select first 1 * from enduser where pkid > ‘


IF telephoneNumber of the next user is NULL use this query:



run sql select first 1 * from enduser where pkid > '05dee781-dd86-49f5-a2c4-4b2f59f3867a' and telephonenumber != ''



Once we find the bad user –



run sql update enduser set telephonenumber = '’ where pkid = ‘BAD USER PKID’





EAC Troubleshooting.



Login to the database using sa account.



System Databases -> ATTCFG



Then execute the below comman.



select * from dbo.Contact_Header order by Source_Unique_ID



--> To see the total LDAP users on EAC





And if you stuck with any time scroll down and select the last source unique id and copy it and execute the below command.





:run sql select first 1 * from enduser where pkid > '51ad91da-8860-4969-a56e-f04d1c77c971'





And then find it out where its getting stuck. (for ex:- if its stucking at the telephone number then run the below command to edit the telephone number.



run sql update enduser set telephonenumber = '+886-2-2176-9552' where pkid = '"



Hardware Conf/Trans configuration


sccp local

sccp ccm (CUCM IP) identifier 2 version 7.0

sccp ccm (CUCM IP) identifier 1 version 7.0

sccp ip precedence 3

sccp

!

sccp ccm group 1

associate ccm 2 priority 1

associate ccm 1 priority 2

associate profile 2 register TRAN

associate profile 1 register ConfBridge

!

dspfarm profile 2 transcode

codec g729r8

codec g729br8

codec g711ulaw

codec g711alaw

codec g729ar8

codec g729abr8

maximum sessions

associate application SCCP



#Once configured give no shut to activate the profile



dspfarm profile 1 conference

codec g711ulaw

codec g711alaw

codec g729ar8

codec g729abr8

codec g729r8

codec g729br8

maximum sessions

conference-join custom-cptone Conf

associate application SCCP



#Once configured give no shut to activate the profile



config t

no sccp

sccp

Friday, September 7, 2012

Audit Logs on Cisco Unified Communications Manager (CUCM)


Cisco router - Password recovery

1. Reload the router and press  Ctrl+Break

2. change the router register value to boot from flash and then reset
   rommom# configreg 0x2142
   rommon# reset

3. Boots with intial config mode - Press No

4. Copy startupconfig runningconfig

5. reset the password - enable password xxxxx

6. change to old register value

   config-register 0x2102

7. no shut on all the interface.

8. save - wr